WMABA Releases Consumer Guide to Navigating Collision Repair

WMABA Releases Consumer Guide to Navigating Collision Repair

The association has published a new guide to help consumers take control of their collision repair experience.

The Washington Metropolitan Auto Body Association (WMABA) announced it has published a new guide to help consumers take control of their collision repair experience in a way that keeps their families safer following an accident.

“Due to rapidly evolving technologies and advanced safety systems in vehicles, the repair process has become much more complex,” said Jordan Hendler, executive director of WMABA. “Consumers are facing disparities in what the repairer and insurance company are telling them is correct for their car. We see this guide as a way to empower consumers to ask questions for themselves.”

Following the steps in this consumer guide improves the likelihood of a repair being completed according to OEM-documented repair procedures. It also encourages consumers to ask questions about their estimate and take a proactive approach with all parties.

“WMABA recognizes the stress and lack of straightforward information regarding collision repair and insurance claims,” said Steven Krieps, president of WMABA. “Consumers are already stressed following an accident, and dealing with a world they have never even thought about can be overwhelming. We wanted to help them through the process in a way that keeps the safety of their families at the forefront.”

Added Hendler, “Repairers need to share this information with their customers. This guide helps them understand the process, know they chose the right facility for their needs and actively be involved to protect the safety of their family.”

To learn more about the new consumer guide, click here.

You May Also Like

SEMA Accepting Nominations for Robert E. Peterson Media Award

Presented by the SEMA Motorsports Parts Manufacturers Council, the award honors a member of the print, online or broadcast media who has made a substantial contribution to the industry within the past year.

The Specialty Equipment Market Association (SEMA) is accepting nominations for the MPMC Robert E. Peterson Media Award now through Jan. 2, 2023.

Presented by the SEMA Motorsports Parts Manufacturers Council (MPMC), the award honors a member of the print, online or broadcast media who has made a substantial contribution to the industry within the past year and maintains an ongoing record of service and support to the motorsports industry.

SCRS Welcomes Industry to Open Board Meeting

The meeting, which will be held on Jan. 18 from 2-5 p.m. in Palm Springs, Calif., will update repairers on the state of the collision industry.

SEMA Seeks Speakers for 2023 Education Program

Innovative thinkers and dynamic presenters are wanted for the 2023 SEMA Show and the association’s year-round virtual education program.

AASP/MA Body Shop Wins Appeal Against Travelers

Travelers alleged that Mike’s Auto Body and All Day & Night Towing were engaging in unfair business practices, challenging their rates and other charges.

SCRS Announces New OEM Parts Data Benefit through partslink24

partslink24 is a web portal for direct access to over 15 premium OEM part catalogs, including Audi, Porsche, BMW, Land Rover and more.

Other Posts

AASP/NJ Mourns Loss of Members Jack Wilson and Sal Failla

The AASP/NJ lost two longtime members, supporters and friends in early December: Jack Wilson and Sebastiano “Sal” Failla.

E-Nikio Appraisals Joins CEICA as Corporate Member

E-Nikio employs 19 appraisers and specializes in collision repair operations/repair plans, insurance claims, diminished value, fair market valuations and pre-purchase inspections.

WIN Opens Registration for Annual 2023 Educational Conference

The Women’s Industry Network (WIN) has opened registration for its 2023 Annual Educational Conference May 1-2, 2023.

AASP/NJ’s Automotive Industry Survey Reveals ‘New Normal’

The annual survey set out to give repairers the opportunity to share their views on challenges related to the labor rate, technician shortage, photo estimating, insurance steering, ADAS calibrations and more.