DRPs, Here We Come?
Doing good work and counting on referrals will only get collision repair shops so far. At some point, we need to step up our marketing efforts. Part 12 of a series.
DRPs, Here We Come?
We’re shooting for a DRP, but that doesn’t mean we’re willing to give up something for nothing. Part 11 of a series.
DRPs, Here We Come?
Starting our DRP involvement with a small insurance company at first seemed like a good idea. But we soon realized that more volume didn’t necessarily mean more profit. Part 10 of a series.
DRPs, Here We Come?
Taking on DRPs will mean making loyal employees fit our new business model. And that doesn’t happen overnight. Part 9 of a series.
DRPs, Here We Come?
Having systems in place is key to being able to offer guaranteed delivery dates. And that could be our key to making a DRP relationship a profitable one. Part 8 of a series.
DRPs, Here We Come?
With standard operating procedures in place that support our team vision, our DRP goals may be attainable. Part 7 of a series.
DRPs, Here We Come?
In talking with shop owners involved in DRPs – who changed their operations to serve the needs of only one market – I realized the importance of diversification. Part 6 of a year-long series.
DRPs, Here We Come?
Our second month in business, we landed fleet work with two major car rental agencies. We used this same strategy when visiting our first three insurance companies.
DRPs, Here We Come?
DRPs are expensive. And once financially dependent on DRP volume, you’re no longer in complete control of your business. That’s why we ask ourselves two key questions before making any DRP purchases. Part 4 of a year-long series.
DRPs, Here We Come? Handling All the Paperwork
Handling all the paperwork that comes with being on direct-repair programs doesn’t scare us. Let me tell you why. Part 3 of a year-long series.
DRPs, Here We Come? If We Want Our DRPs, Insurers Need to Respect Us
After a short period of kowtowing to insurers, we came to our senses and realized that if we want our DRPs, insurers need to respect us. Enter: our “house rules.” Part 2 of a year-long series.
DRPs, Here We Come? ….Direct-Repair Programs
Some say be careful what you wish for. We wish our shop were on direct-repair programs. Part 1 of a year-long series.