VIDEO: Creating a Culture of Continuous Improvement
How to create a culture of continuous improvement in your shop.
VIDEO: Who Does Your Scanning and Recalibration?
Why it’s important for body shops to have a qualified person performing their scans, recalibrations and test drives.
VIDEO: Documenting Vehicle Scans
The importance of pre- and post-repair scanning and scan tools that can produce reports you can share with customers.
VIDEO: Marketing to Millennials
Why you need to market to millennials differently than you do other generations.
VIDEO: Getting Your Voice Heard by Legislators
Tactics repairers can use to get legislation passed that will benefit the collision repair industry.
VIDEO: Doing Glass Work In-House
How doing your own glass work in-house could have a positive impact on your cycle time.
VIDEO: Protecting Your Shop from Cyber Attacks
Why you should be taking cybersecurity more seriously today.
VIDEO: Restoring Corrosion Protection
How taking corrosion protection into consideration when performing repairs may help prevent costly comebacks.
VIDEO: Improving Your KPIs
How to improve three KPIs – cycle time, touch time and labor efficiency.
VIDEO: Steering Angle Calibration
Why it’s important to recalibrate a steering angle sensor and the steps involved.
VIDEO: What It Means to be OE-certified, Presented by Honda
Why collision repair facilities becoming OE-certified is getting more and more important each day.
VIDEO: The Importance of SOPs
Why having standard operating procedures (SOPs) in your shop is important.