Many shop owners eagerly anticipate the results of State Farm’s annual labor rate survey like kids on Christmas morning.
This shop owner knew what he wanted and got it: a thriving
business that repairs high-end vehicles and doesn’t compromise on quality.
North Carolina insurance companies that pay for OEM parts and avoid high-pressure tactics faired far better in the 2004 Body Shop Survey of Insurers than those using steering tactics and strong-armed adjusters.
As repair dollars shrink and competition grows, we need to change the way we process vehicles to stay competitive and profitable.
After drinking Drano, electrocuting myself and setting the garage on fire, I was lucky I lived long enough to learn that safety practices are important.
General Motor’s Hummer division was the best thing to happen to the alpha male since chest hair. Problem is, the original Hummer – the mammoth, military-inspired, ubermacho H1 – costs $100,000, and even the more civilian-friendly, hypermacho H2 carries a price tag of $50,000.
There aren’t enough John Waynes out there,” says Ohio shop owner Frank Lanza. “Where did all the real men go? There just aren’t enough shop owners willing to stand up for themselves.” Where have all the John Waynes gone? Not a day goes by when I don’t hear from a repairer somewhere in the country
People who’ve been writing bids, banging sheet metal and shooting color for most of their lives can end up indifferent and disgruntled. The “trickle down effect” may be just what you need to rekindle their love of the industry.
“It does not take much strength to do things, but it requires great strength to decide what to do.” – Elbert Hubbard
Shop Name: Quality Collision Repair Inc. Location: Rockledge, Fla. Established: 1983 Square Footage: 6,642 Owners: Everette and Sandy Sharpe No. of Employees: 10 Repair Volume/No. of Cars Per Month: 60 cars per month Average Repair Cost: $1400 Shop Layout Working on his business – rather than in his business – has allowed this shop owner
Geralynn Kottschade has gone through basic training and childbirth. Comparatively speaking, her new role as ASA Chair should be relatively painless.