Are You My Customer?
It’s the consumer. Always.
Smart Cars: Taking Away Americans Right to Wreck?
Night vision cameras that project an image of the road ahead on a small area of the windshield? Cruise control that regulates the distance from other cars? A system that “sees” around corners? New features that car companies are developing to help prevent accidents make me wonder: What are the OEMs trying to do? Put
We Don’t Work for Free
Every time a State Farm adjuster comes in, there’s something new he doesn’t want us to charge for.
No Supplements Allowed
My techs stopped speaking to me for a while, but once they started reaping the benefits ($$$) of our new system for heavy hits, they liked me again. And I liked the fact that my shop was more efficient and profitable.
Innovative (and Cool) Stuff for the Paint Shop
During the recent NACE show in Las Vegas, I made the rounds of the paint manufacturer’s display booths. (It’s nice to have them back at NACE, by the way.) My topic for this article is new paint technologies, and I was able to speak to someone knowledgeable at each of the booths. I simply asked
To a Happy New Year
It’s a new year. Your resolutions have been made. You have plans. You have goals. You have a list of accomplishments you hope to achieve.