November, 2008 Archives - BodyShop Business
It’s All About Attitude

I think Doug Goethe got it right in this month’s story about his personal transition to waterborne basecoat when he said, “It’s all about attitude. Everything’s about attitude.” It is all about attitude. Specifically, having a positive and open-minded attitude. When you were down 5-0 after the first inning in your league softball game, there

Sectioning the Front Frame Rail on a 2007 GMC Sierra

During the course of a busy day, we often overlook important updates or new procedures for repairing a vehicle. Repair procedures related to the structural performance of a vehicle are critical to an estimator formulating a repair plan and a technician repairing the vehicle to factory safety standards. Structural sectioning procedures have always been a

Giving Life to a Deathtrap
GUEST EDITORIAL: Follow the Leader

We’re playing insurers in the game of business, and we’re losing. So let’s play the game their way and run our shops like the profit-making ventures they are.

Green & Mean

More and more consumers are seeking out green businesses that help the environment, and a growing number of body shops are seizing the opportunity.

Helping Paint Techs Cope with Waterborne Conversion

I’ve been spraying waterborne for three years now, and I can tell you the biggest key to success is attitude. Take a positive approach and you’ll be successful.

Out With Estimating!

Estimating has no value whatsoever to the customer, so by definition it is
waste. Plus, it gives birth to almost every other kind of waste in the collision
repair process. So the logical thing to do is…get rid of it!

Rentals to the Rescue?

Renting your own vehicles may be the answer to shoring up your bottom line. At the very least, it allows you to take more control of your customer’s experience.

Picking a PBE Jobber

Some body shops select their PBE jobbers based on price alone, but that can cost them much more than they save in the long run. They should also consider service and the jobber’s commitment to forming a profitable partnership.

Go High Tech

Are you still doing business the old-fashioned way? Making multiple phone calls and faxes to complete an estimate, wasting time handling paper documents and using shop management and estimating systems with limited parts ordering functionality? Are you frustrated with delays in getting parts, and also getting the wrong parts? This frustration is unnecessary as there

Legislative Lowdown

Federal – Aaron Lowe, vice president of government affairs for the Automotive Aftermarket Industry Association (AAIA), briefed legislators in the House Small Business Committee on the Motor Vehicle Owners’ Right to Repair Act (H.R. 2694) on Sept. 25. Introduced last year, H.R. 2694 (Rep. Edolphus Towns, D-NY) would require car companies to make the same

Get Ready to Tune Up

By the time you read this, we’ll be smack-dab in the middle of Industry Week in Las Vegas. The NACE, SEMA and AAPEX shows are certainly the spectacles of our industry, and Vegas provides an excellent destination for grand-scale gatherings such as these. The great thing is that there’s something for everyone at these events,