At least that seems to be the thought process behind Progressive’s latest tactic. Undoubtedly the most despised insurer in the industry these days (Allstate once held the title), Progressive has clearly sunk to an all-time low: attempting to collect from body shops for what it’s calling “excessive rental.” Although repairers...
Eighteen years ago, this stay-at-home mom got an auto body shop in her divorce settlement. Today, the story seems funny. Back then, not so much.
Since when did one single vendor set the pricing for OEM parts? And since when did we, as shop owners, stop buying OEM parts from our trusted vendors and start buying them from insurers’ “preferred” vendors — who actually charge us more?
If you’re going to hire a consultant, make sure he’s got collision repair industry experience. If not, you’ll end up with Jack #@*!.
Survey yields surprising results about shop owners’ and managers’ satisfaction with OEM, aftermarket and recycled parts suppliers.
Our second month in business, we landed fleet work with two major car rental agencies. We used this same strategy when visiting our first three insurance companies.
