More Than an Estimate
It used to be so easy to write an estimate. Easy, that is, until the ARMS people announced to the country: "A customer doesn’t need an estimate. The customer is in pain and wants his vehicle made whole again." This tiny piece of information had a huge – and dramatic – effect on many leading
A History of Success and Change
The time: 1894. The place: Boston, Mass. The body shop: Fitzpatrick Brothers.
The Cost of Going Global
Since each country’s refinish market is at a different stage of maturity, product needs vary – making formulation costly for manufacturers and standardization of VOC rules nearly impossible.
Keep It Separate: Business and Personal Income
It’s been said that it’s best not to mix business with pleasure – and this is especially true when it comes to Uncle Sam. According to the Internal Revenue Service, business and personal income should always remain apart.
Technology as a Marketing Tool
As a shop owner, you want state-of-the-art diagnostic and repair equipment to help you provide your customers with high-quality, cost-effective, efficient repairs. The value of advanced technology here is obvious.
Is High-Tech Worth the Cost?
When computerized measuring systems first became available, most shop owners considered them luxuries that only the biggest, busiest and best shops could afford.
Getting the Most from HVLP Spray Guns
Whether your shop is located in an area of the country that requires your painters to use HVLP spray guns or you just purchased them to save money, your painters need to
make several changes in reduction and technique to get the best job from this technology.
A Current Of Cash
Cash flow. It’s the name of the game in any body shop. That is, in any body shop that wants to stay in business.
Centennial Celebration: 100 Years
From the horseless carriages of the early 1900s to the chromed-up hot rods of the ’50s to the alternately fueled vehicles of today and tomorrow, the automobile has experienced 100 years of transformation.
The Vote is Cast: National Rule Regarding the VOC (Volatile Organic Compound)
In currently regulated areas, many shops had a learning curve with new low-VOC products that will be shortened considerably for the rest of us. What they discovered when they began using high-solids products was that their main problems were getting the finish to lie down smoothly and getting the paint work to dry in the