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The Case of the Disappearing Tech

The talk about the lack of the human resources in this industry.

Competing For Employees: Techniques

Recruiting and retaining techs demands the same commitment as satisfying customers and developing good insurer relationships. In fact, considering the role techs play in your business, they’re the strongest link between present conditions and future profitability.

The Need For Speed: Quantity Over Quality May Cost You

A shop manager who chooses quantity over quality may cost you more than a few dollars in comebacks. He may also cost you a few good technicians.

Orange You Going to NACE?

Bound for Orlando – the land of oranges and overabundant family fun – NACE promises a jam-packed schedule of seminars and workshops that leaves little time for mousing around.