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Practice Makes Perfect in PDR

A steady flow of paintless dent repair work is crucial to keeping a PDR specialist’s skills sharp, and can serve as justification for a select few shops having a specialist in-house. For most shops, however, outsourcing is the way to go.

Steered Clear

Steering comes in many forms – some illegal and some legal.

Signs of the Times: Mooresville Paint & Amp Bodyshop

Since this father-daughter team began posting attention-grabbing signs in front of their shop, they’ve educated passing drivers and increased business. “Crooked and Corrupt Insurance Adjusters Not Welcome In This Shop.” If you drove past Mooresville Paint & Bodyshop in Mooresville, Ind., last September, that’s the sign you would’ve seen in front of the facility. It

Body Shop Fraud: A Question of Intent

A New Jersey body shop customer has some questions that no one, it seems, wants to answer.

A Reluctant Informer and the Hardest Hit

An Oregon body shop technician’s keen eye and decades of repair experience played a vital role in the apprehension of a driver responsible for the hit-and-run death of a 12-year-old girl. But it was more than knowledge of the job. It was his first-hand knowledge of knowing what it was like to lose a child.

Consent Decree: Enforceable or Forgetable?

In 1963, 265 insurers signed a Consent Decree drafted by the U.S. Justice Department and Attorney General Robert Kennedy. By signing, they agreed to abide by the Decree’s terms: no more demanding discounts, setting hourly rates, boycotting repair shops and using specific appraisers. It’s still a binding agreement today … but will it ever be enforced?

The Rollover Challenge

Though a rollover may look fixable, a few tell-tale signs will help you determine if you should repair it – or forget it.

Going to the Spraybooth: Downdrafts

Ten years ago when Myra McConkey first laid eyes upon Michael McConkey, he was standing in a spraybooth – “One of those old, old ones,” she says. A crossdraft?
“Yea, a crossdraft!” – covered in paint, hair matted to his head.