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In a State Over Allstate

ermarket parts as possible, and if there’s any question or disagreement, “See us in court!” I have a database of more than 50 insurers that I dealt with last year. We’re near a naval base and get people with insurance companies from every corner of the country. Without a doubt, Allstate is the most difficult

DRPs: Don’t Go Away Mad, Just Go Away

Since so many changes are taking place on the repairer-insurer-consumer horizon, all anyone can do is speculate about the future. Not being a betting man (I’ve never even bought a lotto ticket), I’d venture that the answers to Bill O’Keefe’s questions might be “yes” and “no”–but not necessarily in that order. At a recent NACE,

Ditch Your One-Dimensional Ways

Only selling collision repair service these days? Diversification is the answer
to getting your profits back and making your business worth owning.

Strategic Partnerships

No business exists in a vacuum, least of all a collision repair shop.