Front-Desk Fender Bender
Every day, Ashley Hill sits for hours on end behind the wheel of a candy pink ’65 Ford Mustang customized just for her. It’s a tough job, but somebody has to do it. Hill, a receptionist at Brasher’s Auto & Truck Collision in Wood Village, Ore., is one of five shop employees whose desk has
Debate: Do Dealership Body Shops Perform the Lowest Quality Repairs? No.
Bob Flanigan, manager, O’Daniel Motor Sales Body Shop, Ft. Wayne, Ind., argues that dealership shops perform quality repairs.
Missouri Shop to Pay Fines for ‘Serious’ Hazardous Waste Violations
The Missouri Department of Natural Resources (DNR) referred a case against a Springfield collision repair facility to the Missouri Attorney General’s Office to pursue civil penalties for violations of Missouri’s Hazardous Waste Management Law. The DNR referred Creek Auto Works to the attorney general, alleging the business violated numerous hazardous waste storage and transportation requirements
American Honda Releases Position Statement on Vehicle Safety Recalls
American Honda has released a new position statement on vehicle safety recalls for Honda and Acura vehicles. The automaker is asking all vehicle repairers dealer or independent that perform work on Honda and Acura vehicles check for any applicable safety recalls when a vehicle is being repaired. “Your customer will likely view your
DRPs: Good, Necessary Evil or Bad for Business?
Panel at WIN Conference delves into effects of DRPs on various-sized shops, reveals percent of shops’ revenue that’s DRP-driven.
Worry-Free Booth at Low Price
The Thermaire Insulated Downdraft Spray Booth was designed as an industry workhorse that Spray-Tech says has been proven to provide years of worry-free service at an economical price. This American-made booth takes the most requested features from Spray-Tech customers and packages them for top-of-the-line productivity. Features include aggressive air flow, auto balance, high output color-corrected
Mass. Shop Holds Drawing for Safe Driving Course
Plymouth, Mass.-based King Collision Centers, along with Plymouth Police Department, Plymouth Public Schools and Commerce Insurance, awarded two local high school students with a free safe driving course through its community service partnership, the Plymouth Safe Driving Campaign. Plymouth South High School sophomore Thomas Cipriano and Plymouth North High School junior Nicholas Tosi were recently
Insurer Knocks $261 Off Estimate Due to Age of Vehicle
Gary Powers has been in the collision repair industry for over 30 years but said he had never seen anything like it: an insurance company telling him it was taking $261 off the paint and materials charge on the estimate due to the age of the vehicle repaired. Powers even asked a couple of his
Executive Interview: Maaco President Talks Marketing, Lean and DRPs
David Lapps has spent more than 35 years with Maaco, using aggressive retail strategies to develop auto painting and body work markets across the U.S. In this Executive Interview, Lapps talks about Maaco’s shift in its marketing message, its process improvement and its aggressive growth strategy in the collision repair market.
CARSTAR Offering ‘Certified Green’ Program to Its Shops
Two CARSTAR stores have already earned certification.