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Shedding Light on Infrared

For a shop owner, not getting vehicles done on time results in upset vehicle owners, unhappy insurance adjusters and frantic times in your business.

Creative Recruitment

Your right arm. How important is it to you? An independent body shop owner recently said he would give his to find one good technician. If people are willing to give up body parts, you know things are bad!

Finders Keepers: Qualified Technicians

With a shortage of qualified technicians plaguing the industry, shop owners are asking, “Where’s the best place to find my next employee?” The answer: in your own back yard.

Pennsylvania College of Technology

Pennsylvania College of Technology has one of the oldest automotive programs in the nation, dating back to 1920 when the institution – then a local technical institute – served to educate World War I veterans in servicing automobiles.

Lining Their Pockets with Profits: Profit Centers

With rising competition and declining profits, many collision-repair shops are adding profit centers to boost their sales.

Productivity Feeds Growth: Zara’s Collision Center

Ahhhh! The smell of a smoldering steak … The air is filled with its spicy aroma … You’re getting hungry, very hungry, aren’t you? This isn’t the description of a favorite restaurant or a backyard feast, but instead, of a once-a-month lunch at Zara’s Collision Center in Springfield, Ill.

Clean Up Your Act: Spraybooths

A spraybooth, in simplest terms, is nothing more or less than a fire-retardant box with air moving through it.

Think BIG

The honeymoon was definitely over when Darryl "The Moose" Johnson returned to a demolished home. The Dallas Cowboys fullback, while vacationing with his bride, was having a tree removed from his yard. Taking the tree out in sections, a 195,000-pound crane picked up a hunk too large to hold, swung to the center of the

Insurance Involvement

The collision-repair industry has seen many on-going changes. One aspect of change has been the growing involvement of insurance companies in the industry. We asked body shop owners and managers across the nation the following questions: “How
do you feel about the growing involvement of insurance companies”.
in the collision-repair business?" and "Has it affected
your labor rates? If so, how?"