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Liability For Sale

With more than $3 trillion in assets belonging to the insurance industry, the acceptance of liability must be a valuable commodity — and the sale of liability must be a profitable business. So why are you only charging the wholesale time it takes you to do a task without financial consideration for the liability you accept?

Guilty! State Farm to Pay $1.19 Billion

When the jury for the aftermarket parts trial against State Farm awarded the plaintiffs $456 million and the judge ruled the insurance giant committed fraud and awarded the plaintiffs an additional $730 million, some people cheered, some people jeered and others shed tears. But how will all this ultimately affect consumers — and repairers?

Resolving Shop/Insurer Conflicts…Peacefully

Many shop owners complain that insurance companies aren’t allowing them to make a living. How is it, then, that so many other shop owners are working with insurers successfully?

In Court with State Farm

The trial against State Farm for its usage of aftermarket crash parts is underway. Since you can’t be there in the courtroom, we’re doing the next best thing: bringing the courtroom to you.

Court is Now in Session: State Farm Aftermarket trial in Illinois

r what verdict the jury turns in, their decision is bound to somehow — whether negatively or positively — affect the collision repair industry.

Operations Profile

For years, shop owners have clashed with insurers regarding such things as forced usage of aftermarket crash parts and insurers’ unethical — sometimes illegal — persuasion methods of steering insureds to "recommended" shops. While some progress has been made in these areas, shop owners, for the most part, have been arguing in vain. They’ve been battling insurers to protect the rights of consumers (and their own livelihood), while consumers have remained oblivious to it all. In essence, shop owners have been fighting for people who aren’t even aware there’s a battle going on.

Help Wanted: How to Get the Best

If you’re looking for a few good employees, you’re not alone. But to attract qualified applicants, you need to revitalize recruiting and organize your hiring process.

Fighting Fraud

Bring up the subject of fraud and most people within hearing distance will turn tail and run the other direction.

Proper Handling: Hazardous Wastes

You can’t eliminate the risks involved in the transport and disposal of your hazardous wastes, but you can minimize them.