Constructing Solid Supplier Relationships
The notion of building a partnership with someone who is selling you something is foreign to a lot of people.
Restoring Corrosion Protection
I think we’re all in agreement that new-car construction techniques have given rust the old heave-ho. Used to be a new car would show signs of red rust in as little as 12 months, whereas nowadays, new cars carry 100,000-mile rust-through warranties.
Seeds of Success: Redfield Collision Center
Name: Redfield Collision Center Location: Festus, Mo. Owner: Greg Redfield Established: 1976 Square Footage: 18,200 Number of Employees: 27 Repair Volume: 116 cars per month Average Repair Cost: $1,640 The first Harley-Davidson motorcycle was made entirely by hand by four men in a backyard shed. Although it started out simple, the now-mass-produced Iron Horse ended
Creative Recruitment
Your right arm. How important is it to you? An independent body shop owner recently said he would give his to find one good technician. If people are willing to give up body parts, you know things are bad!
Productivity Feeds Growth: Zara’s Collision Center
Ahhhh! The smell of a smoldering steak … The air is filled with its spicy aroma … You’re getting hungry, very hungry, aren’t you? This isn’t the description of a favorite restaurant or a backyard feast, but instead, of a once-a-month lunch at Zara’s Collision Center in Springfield, Ill.
Think BIG
The honeymoon was definitely over when Darryl "The Moose" Johnson returned to a demolished home. The Dallas Cowboys fullback, while vacationing with his bride, was having a tree removed from his yard. Taking the tree out in sections, a 195,000-pound crane picked up a hunk too large to hold, swung to the center of the