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Mitchell RepairCenter ToolStore Provides Add-On Tools to Improve Workflow

Third-party applications fully integrated into Mitchell’s Shop Workspace deliver synchronous data transfer and seamless workflow to the collision repair industry.

Managed Collision Repair

Editor Jason Stahl gives a recap of tips for reducing cycle time through improved shop management gleaned from his trip to the Sherwin-Williams A-Plus Network Vision Group in Phoenix.

U.S. Consumers Keep New Vehicles a Record 71.4 Months

Polk reports consumers are holding onto new vehicles an average 71.4 months. The continued aging of the vehicle population could cause complications for collision repairers.

Does Your Body Shop Need a Scan Tool?

Collision repair facilities that purchase their own scan tools and receive the proper training to repair today’s advanced electronics systems in-house have the opportunity to reduce cycle time and costs.

Targeting a DRP

How do you get DRPs in a market where insurers already have enough shops on their lists?

Caliber Collision Donates Vehicle to Homeless Family of Five in San Diego

A former middle-class San Diego family of five, rocked by a series of financial and medical misfortunes and now living in a homeless shelter, will be able to start off the new year on a positive note with a refurbished minivan donated by Caliber Collision Centers as part of the company’s participation in the National Auto Body Council’s (NABC) Recycled Rides program.

NRC Releases Automotive Electronics Safety Report

The National Research Council’s (NRC) Transportation Research Board has released a study that included a review of automotive electronics safety.

State Farm Settles Two Lawsuits in One Week with Gunder’s

Gunder’s “pounding the rock” results in State Farm settling two lawsuits he filed on behalf of customers for not paying for what he deemed recommended and necessary repair procedures.

BSB Undercover: The Estimate Roundup

The BSB staff went undercover, taking a damaged vehicle to several body shops in Northeast Ohio. The difference in the estimates we received, the physical appearances of the shops and the way we were treated as potential customers was startling.

Database Enhancement Gateway Surpasses 4,000 Inquiries

The Database Enhancement Gateway (DEG) announced that it has processed more than 4,000 inquiries since the initiative was launched in 2007. "This is a great milestone for the DEG and all our industry participants who have supported and contributed to the success of this program," says DEG Administrator Arthur Harris. With support and funding from