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Employee Retention is Key to Continued Success

Companies that build and maintain a superior workforce will have a long-term competitive advantage in their marketplaces. Here are some strategies for doing just that.

Collision Hub Launches Webinar Series with Course on Collision Repair Career Paths

Collision Hub, a networking Web site for the collision repair industry, announced the first in a series of one-hour Microsoft Live Meetings for students and newcomers to the collision repair industry, sponsored by I-CAR. The first event is scheduled for Tuesday, Nov. 10, at noon (CST) and will feature I-CAR Director of Field Operations Jeff

READER’S CHOICE: Attracting New Talent

“How do we draw more technicians into this business? We’re making less profit and doing more work for the insurance companies. The insurance companies are going to force themselves into a situation where they won’t have qualified shops.” – Bob Showers, body shop manager, Bentley Pontiac-GMC, Huntsville, Ala.

Hydrate Your Business

A recruiting and training plan now can stave off your thirst for employees later.

Eliminate the ‘Fear Factor’

A group of your technicians confronts you with a list of demands and threatens to leave if those demands aren’t met. But there’s no need to panic if you’re running a sound business and have a plan to introduce new employees.

Effective Job Descriptions

Effective job descriptions ensure that potential hires will know exactly what’s expected of them. And that, in turn, will result in them being happy and productive.

In SOPs We Trust – Standard Operating Procedures

Standard operating procedures could offer a body shop owner more freedom and the ability to attract new insurance business by creating ‘verifiable’ trust.

Stand Out from the Competition – Gates Auto Body

Gates Auto Body believes that standard operating practices allow companies to do what their competition doesn’t – turn their employees into top performers and maximize results.

Re-Inventing Collision Repair

DCR Systems is using standard operating procedures to drive consistency, quality and continuous improvement.

Standard Operating Procedures – Working Smarter, Not Harder

Maximize productivity by standardizing “best practices” across your organization. “Since we started truly implementing standard operating procedures, it’s a statistical fact that I only spend two hours a week in three locations and that we grew from five employees to 50 in a four-year time period,” says Troy Gates, owner of a three-shop operation called Gates