Simply Success: Richard Cossette
Name: Lehman’s Garage, Inc. Location: Minneapolis, Minn. Owner: Richard Cossette Established: 1917 Square Footage: 66,000 (four shops) Number of Employees: 85 (four shops) Repair Volume: 907 cars per month (four shops) Average Repair Cost: $1,400 Success. It means different things to different people, but one belief is often associated with it – it’s difficult to
Safety Tips for Lifts
Automotive lifts are critical to the operation and profitability of your business, and the safe use of lifts is critical to preventing employee injuries and damage to customers’ vehicles. By operating lifts correctly, you can ensure that your shop is profitable, productive and safe.
Hand Health
Your hands are your most important asset. Without them, you wouldn’t have a job because you couldn’t do your job
One Man’s Ad Plan
Every year, when my paternal relatives gather for a reunion, Aunt Shirley tells the embarrassing story of when I – just back from gymnastics camp – decided to do a cartwheel on the picnic-table bench. After losing my balance, I knocked a pitcher of fruit punch into my grandmother’s lap and landed bottom-first in a
Get It Straight: Alignments
Customers these days are pickier than ever about the work performed on their vehicles – and alignment isn’t an exception. If customers aren’t satisfied with how their cars ride, steer and handle after driving them out of your shop, you’ll likely see those customers again – for the redo.
Steel the One: Aluminum and Plastics
Fifteen years ago, most of us would have scoffed at the idea of amass-produced, all-aluminum auto, such as the Acura NSX, or a production automobile with exterior plastic panels, such as the Saturn.
The Tale of One Shop Continues
…with Paul and Teresa Slate
Insider Trading
The collision-repair industry is big business.
In 1995, shops averaged an annual gross-sales volume of $415,168.
With shop profits soaring that high – even higher at Dun &
Bradstreet’s "Top 100" facilities – owners are as much
businessmen as they are technicians, estimators and managers.
And just like any other business leaders, shop owners are interested
in efficiency, profits and success.
An Alliance Of Abilities: CTA
These four business owners have formed a partnership called Collision Team Automotive, Inc. (CTA)
Mistaken Identity
Attributing the ownership of 17 collision-repair facilities with more than $22 million in annual sales to a mistake is a bit hard to swallow. But for Bruce Mackie, president of Mackie
Enterprises, Inc., it’s the true story of his success.