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Lobbying for Your Livelihood

In one of his fables, Aesop tells the story of a farmer who was able to unite his quarrelsome family despite their individual differences. After trying in vain to reconcile his family by talking to them, he thought an example might work. So he called his sons together and asked them to gather a stack

Don’t Be Another Face in the Crowd

“How can I make a higher profit margin in the body shop as the insurance companies are paying less and less?” – John Thompson, shop manager, Fix Auto Mall, Auburn, N.Y. There are only two ways to increase gross profit on a given sales volume. The first is to increase your bottom line, i.e. charge

Divorced from DRPs

Until death do us part? Not in this case. Once the honeymoon was over, this Washington shop owner discovered he’d rather go it alone than remain trapped in a loveless marriage.

Surviving in the Next Century: Your Role as an Independent Shop Owner

If you choose to buy into the media’s millennium hype, then nothing you do can save your business from impending doom. (Sorry!) If, however, you think the 21st century will bring with it a fast-paced business world, prepare yourself. Times are changing and so must your role as an independent shop owner.

I’m Just A Bill: Why Not Get Involved?

On Capitol Hill, a lot of bills await their fate. And many of them — if enacted into law — will affect the profitability of your business. Why, then, aren’t more collision repairers actively involved in legislative activity?

Streamlining the Industry

Collision repair has been a fragmented and inefficient industry for years — but consolidators are hoping to change all that.

Going Head to Head: Changing your Thinking

If single-shop operators want to compete with consolidators and multiple-shop entities, they’re going to have to change their Mom-and-Pop mentality.

Strategic Partnerships

No business exists in a vacuum, least of all a collision repair shop.

Pennsylvania College of Technology

Pennsylvania College of Technology has one of the oldest automotive programs in the nation, dating back to 1920 when the institution – then a local technical institute – served to educate World War I veterans in servicing automobiles.