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Would You Join a DRP Like Progressive’s Concierge Program?

mad or they might shut you down. We’d be a part of the insurance industry, not the auto collision industry. If all insurers went with this type of program, it would destroy our industry as we know it. My mother said change is good, but in this case, I’m not sure it’s good at all.

Insurer-Owned Shops: Anomaly or Trend

er relationships?”– Johnny Reyes, operations specialist, Pacific Collision Center, Inc., Placentia, Calif. Question answered by: Charlie Barone Among the greatest concerns of body shop owners in the United States is the possibility of a developing trend toward insurance company ownership of body shops. While the advancement of the Sterling/Allstate venture appears to be rapid in

In Better Hands…Without Allstate

Our 18-year relationship with Allstate as a PRO shop ended after their demands became unrealistic. Could we survive, considering Allstate was 30 percent of our business? You bet.

You’re In Better Hands Without Allstate

Our 18-year relationship with Allstate as a PRO shop ended after their demands became unrealistic. Could we survive, considering Allstate was 30 percent of our business?

How Feds Dodged the Consent Decree in ’93

A group of shop owners – armed with reams of documentation and the 1963 Consent Decree – visited the Department of Justice in ’93 to provide what they considered proof of insurance industry wrongdoing. For whatever reasons, the DOJ dismissed their allegations, sweeping the Decree back under the rug. But how long can the dirt remain hidden?

Operations Profile: Business Savvy

With all the issues facing today’s shop owners — increased insurer involvement, diminished value (DV) and aftermarket (A/M) crash parts to name a few — it’s tough to run a collision repair business. Making it even tougher is that a lot of shop owners used to be technicians. Today, however, they need to be business savvy to operate successful and profitable shops.

Hey, Big Spender: Insurance Company CEO Salaries

Before you start believing that billion-dollar judgments against State Farm and other insurance companies will bleed them dry (fat chance) and necessitate premium hikes, check out the exorbitant CEO salaries these companies pay. With paychecks and stock options like these, insurers obviously have a money tree planted somewhere.

Class Action Re-Action: Snider vs. State Farm Verdict

The Snider vs. State Farm verdict got the attention of repairers, insurers, consumers … and many, many lawyers — who didn’t waste any time filing copycat lawsuits. But with the spotlight now on insurance companies, should shops also be concerned?

Guilty! State Farm to Pay $1.19 Billion

When the jury for the aftermarket parts trial against State Farm awarded the plaintiffs $456 million and the judge ruled the insurance giant committed fraud and awarded the plaintiffs an additional $730 million, some people cheered, some people jeered and others shed tears. But how will all this ultimately affect consumers — and repairers?

Court is Now in Session: State Farm Aftermarket trial in Illinois

r what verdict the jury turns in, their decision is bound to somehow — whether negatively or positively — affect the collision repair industry.