DRPs: Our Business Skills
Stop the finger pointing. How well we do in this trade has a lot more to do with our business skills than with how “bad” insurers are. In fact, direct-repair programs have, dare I say it, made many shops more efficient and profitable. It was more than 40 years ago, but I still remember sitting
Is Your Shop Sick? The Preventative Approach
If you want your shop to have a long (and profitable) life, it needs to periodically see a shop doc.
The Right to Repair
Just how accessible is repair information these days and is legislation still needed to ensure a level playing field?
ABSolute Basics
Anything that can be exposed to impact may be in need of repairs after a wreck – including the antilock brake system. Error!
By Door Rate Dollars, We’re In the Dumper
Autobody shop rates.
The Cynic’s Guide to Structural Repairs
After 30 years of working on critically wounded vehicles, I can safely say I’ve pretty much done it all when it comes to surgical frame and structure repairs. I can also safely say that timely, quality repairs can still be done in our time-and-labor-hostile environment.
A Bay at the Beach: Rick’s Auto Collision
This thriving oceanside shop prospers in a DRP-free state where shop owner and teacher Rick Starbard is making waves in his industry.
How NOT to Repel Women
Make a good first impression and then treat them right.
Stuck: Adhesion
I LOVE GLUE DEAR… I love glue, too… Sounds like a sticky situation to me. When I was assigned the task of reporting on the current state of adhesive use in the vehicle repair process, I had no idea where the story might lead. For the easy, logical side of the story, I talked to
Repairs that Pay
Most collision repair professionals – the frame guy and the painter all the way through to the manager and the owner – take pride in repairing automobiles correctly for their customers. Not many people in any business are so cold and callused that they can sell a product or service they believe is