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DRPs, Here We Come? ….Direct-Repair Programs

Some say be careful what you wish for. We wish our shop were on direct-repair programs. Part 1 of a year-long series.

Eyes Wide Open: Two Techs Make the Transition from Shop Employee to Shop Owner!

With 60 years of industry experience between them, these two techs decided it was time to make the transition from shop employee to shop owner.

Renewing the Passion

People who’ve been writing bids, banging sheet metal and shooting color for most of their lives can end up indifferent and disgruntled. The “trickle down effect” may be just what you need to rekindle their love of the industry.

Mc Bodywork: Three C Body Shop

n on the facility’s management is often monumental. Dumbing Down Our Workforce The expertise required to fix accident-damaged cars has long been the strength of the collision repair profession. It’s a specialty. From the viewpoint of the lay person, there’s still a good deal of magic surrounding the work. But during the ’90s, the industry

No Fear: Developing New Business by Asking

Learn the right way to ask for business, and you’ll not only lessen your chances of being shot down, but you’ll increase shop profits, too.

Give Yourself a Raise: Working Together

Insurers know a local shop environment is very competitive, and they use this to pit local shop against local shop. But what if repairers refused to play this game and started working together instead of against one another?

E-Commerce Has Arrived

Can e-commerce solutions truly improve dispatch, load leveling and cycle time to impact throughput and profits? In a word, yes.

The Case of the Disappearing Tech

The talk about the lack of the human resources in this industry.

The Spraybooth School of Hard Knocks

Everybody makes mistakes. (Trust me, I’ve been party to some big ones.) But if you learn from those mishaps instead of dwelling on them, you’ll come out ahead – and may even avoid a repeat performance.

There Is No Technician Shortage

Despite what the industry tries to convince itself of, the shortage of job applicants isn’t caused by a lack of qualified techs. It’s due to low wages, unsupportive shop owners and truly greener grass on the other side of the fence.