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How Do You Motivate Your Employees?

There’s an old management saying about the carrot or the stick. Carrots incent behavior, and sticks intimidate behavior. I’m going with the carrots.

Body Shops Need to be Fairly Compensated for Their Work

I’m preaching to the choir here a bit, but it needs to be said.

Editor’s Notes: What Does the Future Hold?

Will I adjust to a new car that is essentially a computer on wheels? Will everyone adjust? Only time will tell.