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Masking Methods

Masking a vehicle in preparation for painting typically takes more time than does the actual painting – which means a good masking technique is one of the real secrets of the professional-refinisher’s trade.

Creative Recruitment

Your right arm. How important is it to you? An independent body shop owner recently said he would give his to find one good technician. If people are willing to give up body parts, you know things are bad!

Learning to Learn

If you would say to the typical collision-shop owner or technician, “You can have anything you want to improve shop productivity”, what do you suppose the most common answer would be? Chances are, it would focus on some new technological advance in equipment or tools.

Lining Their Pockets with Profits: Profit Centers

With rising competition and declining profits, many collision-repair shops are adding profit centers to boost their sales.

Senior Service

The focus of automotive service – now and in the future – is to meet or exceed the needs of all customers. When it comes to a reality check, many of us would fall short of the mark when it comes to dealing with our senior-citizen customers.

Clean Up Your Act: Spraybooths

A spraybooth, in simplest terms, is nothing more or less than a fire-retardant box with air moving through it.

Before the Booth: Saving Time

In a business where money hinges on your completion time for any job, the impetus to go fast is universal. And painters battle harder to beat the book time than metal men do. While painters are constrained by dry times between coats, metal men have only the suggested book labor time to beat.

Out With The Old

A good place to start when you’re considering upgrading is to take an inventory of your shop.