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Shedding Light on Infrared

For a shop owner, not getting vehicles done on time results in upset vehicle owners, unhappy insurance adjusters and frantic times in your business.

The CPA Search

One of the greatest challenges you face in running your body shop is sustaining a workable system of financial management.

Suite Software

It’s nearly impossible to run a business today without using some sort of computer system. There’s word processing, spreadsheets, data bases and graphical presentations.

The Tale of One Shop Continues…

…..with Paul and Teresa Slate

Masking Methods

Masking a vehicle in preparation for painting typically takes more time than does the actual painting – which means a good masking technique is one of the real secrets of the professional-refinisher’s trade.

Creative Recruitment

Your right arm. How important is it to you? An independent body shop owner recently said he would give his to find one good technician. If people are willing to give up body parts, you know things are bad!

Winona Technical College

Nestled among wooded bluffs surrounding the Mississippi River in Southeastern Minnesota is Red Wing/Winona Technical College. Founded in 1949 as one of the first two technical institutes in the state, the college offers dozens of majors, including autobody
technology.

Lining Their Pockets with Profits: Profit Centers

With rising competition and declining profits, many collision-repair shops are adding profit centers to boost their sales.

Productivity Feeds Growth: Zara’s Collision Center

Ahhhh! The smell of a smoldering steak … The air is filled with its spicy aroma … You’re getting hungry, very hungry, aren’t you? This isn’t the description of a favorite restaurant or a backyard feast, but instead, of a once-a-month lunch at Zara’s Collision Center in Springfield, Ill.

Senior Service

The focus of automotive service – now and in the future – is to meet or exceed the needs of all customers. When it comes to a reality check, many of us would fall short of the mark when it comes to dealing with our senior-citizen customers.