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Whose Liner Is It Anyway: Spray-on Bedliners

In search of a niche where the insurance industry isn’t involved and consumers pay out of pocket? Research shows that spray-on bedliners generate $110 million a year. There’s money to be made there. Could it be yours? You know they’re out there. You see them in your shop all the time. You’re even fairly sure

The 2 Minute Cure: UV Curing Primer

“We’ve got a new primer that’ll cure in two minutes, ready to sand! ” said our paint rep. Yeah, right. Skeptical by nature and not easily sold, I’ve discovered that UV curing primer really is all he claimed it would be, saving my shop time – and money. What’s all this talk about UV curing

Do You See What I See

Does anyone find it the least bit surprising that the general public doesn’t trust the collision industry?

Stuck: Adhesion

I LOVE GLUE DEAR… I love glue, too… Sounds like a sticky situation to me. When I was assigned the task of reporting on the current state of adhesive use in the vehicle repair process, I had no idea where the story might lead. For the easy, logical side of the story, I talked to

Repairs that Pay

    Most collision repair professionals – the frame guy and the painter all the way through to the manager and the owner – take pride in repairing automobiles correctly for their customers. Not many people in any business are so cold and callused that they can sell a product or service they believe is

Smart Strategies to Boost Production

Well, Alison, this is a loaded question. We can approach this from so many different directions, and I believe most of them would be a matter of opinion. We could address different types of production setups – like inline, fast repair and assembly line, technician combination work bays and team cells, to use a few

Is My Job Killing Me

Timothy, your question is a good one and involves more than a yes or a no answer. As I read your question, I can’t help but notice that there are some factors in your life that may be causing you to ask this question now. All of us, as we travel through life’s journey, have

6 Steps to Turn That Frown Upside Down

There are times when you must fire a customer.

DRPs: Don’t Go Away Mad, Just Go Away

Since so many changes are taking place on the repairer-insurer-consumer horizon, all anyone can do is speculate about the future. Not being a betting man (I’ve never even bought a lotto ticket), I’d venture that the answers to Bill O’Keefe’s questions might be “yes” and “no”–but not necessarily in that order. At a recent NACE,