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Buffing and Polishing

Everywhere you turn, it seems another vendor has a “new and improved” solution to the art of polishing an automotive paint finish. However, buffing and polishing are
skills that can improve dramatically with plain old practice.

Will Bonding Endure a Crash

The use of “structural” adhesives to attach outer door skins, hoods, deck lids and body panels is nothing new. In fact, the vehicle manufacturers have been doing it for years.

Computer-Assisted Alignment

Hardware-driven alignment gear has been around since the ’70s and has simplified wheel alignment quite a bit for operators.

Car Mending On A Mega Scale

Name: Chesrown Collision Center Location: Denver, Colo. Owner: The Chesrown Automotive Group and Republic Auto Nation Group Established: 1987 Square Footage: 60,000 (total); 20,000 (body shop and mechanical shop) Number of Employees: 63 (total); 27 (body and paint) Repair Volume: 350 cars per month (collision only) Average Repair Ticket: $2,000 (collision) Ever wonder what it’d

A Crash Course on Retrofits

As a collision repair specialist, air-conditioning service is part of your job. When your customers bring in their cars for repairs, you want to offer them all the services required.

More Than an Estimate

It used to be so easy to write an estimate. Easy, that is, until the ARMS people announced to the country: "A customer doesn’t need an estimate. The customer is in pain and wants his vehicle made whole again." This tiny piece of information had a huge – and dramatic – effect on many leading

School Profile/Alfred State College

At Alfred State College (ASC) – a technical college in Western New York with a student body of 3,200 – an emphasis on work ethic and a real-world shop atmosphere combine to assure plenty of job opportunities for every graduate, including its autobody program grads.

Designing A Dream: Kustom Kreations

The newly opened Kustom Kreations, nestled in the scenic Sierra Nevada mountains of Carson City, Nev., is stopping traffic – literally.

A History of Success and Change

The time: 1894. The place: Boston, Mass. The body shop: Fitzpatrick Brothers.

Speaking Their Language: Female Customers

Understand your female customers and you’ll not only make the repair process less intimidating, you’ll gain their loyalty, too