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Soaring Energy Costs Fuel a Quiet Crisis

If our rates and charges are too low to sustain our businesses, then we must pass our costs on to the market and raise our prices — immediately

CYA with A/M Parts

How can I cover my @*! when installing A/M parts? When the Illinois Supreme Court overturned Avery vs. State Farm, repairers immediately began asking the CYA question. And not since “Which came first, the chicken or the egg?” has one little question fueled such debate. If only the answer were as straightforward as the question.

The Great MQVP Parts Snafu

This repair took 39 days when it should’ve taken only five to seven. Why? I’m guessing because we’re not a “Blue Ribbon” shop.

Play It Safe: “Culture of Safety”

Establish a “culture of safety” in your shop and insist your techs wear
(and properly use) safety equipment. Their families will thank you.

Dry It, You’ll Like It

Interested in making more money and saving time?
Then dry sanding might be for you.

Shop Profile: Working Smart

Shop Name: Quality Collision Repair Inc. Location: Rockledge, Fla. Established: 1983 Square Footage: 6,642 Owners: Everette and Sandy Sharpe No. of Employees: 10 Repair Volume/No. of Cars Per Month: 60 cars per month Average Repair Cost: $1400 Shop Layout Working on his business – rather than in his business – has allowed this shop owner

The Cynic’s Guide to Structural Repairs

After 30 years of working on critically wounded vehicles, I can safely say I’ve pretty much done it all when it comes to surgical frame and structure repairs. I can also safely say that timely, quality repairs can still be done in our time-and-labor-hostile environment.

Car Struck: Jay Leno Talks

y, and I soon felt like I was shootin’ the breeze with just another motorhead. But I didn’t go in unprepared. Prior to talking with Leno, I did some checking and learned that he was born in New Rochelle, N.Y., in 1950 and spent his youth in Andover, Mass. He’s one of the hardest-working people

“We Pay Up To $350 per RO for Paint, Period”

What is paint capping? Paint capping is a practice instituted by an insurance company that arbitrarily limits the amount of money they reimburse a repair facility for paint and materials on a specific repair order. To fully understand paint capping, you must first understand how paint and materials are calculated on an estimate. The standard

Inside Your Body Shop Spraybooth

Stumped by what’s going on inside your spraybooth? Can’t figure out why your paint work isn’t premo? You’re not alone. Check out this reader Q&A, and you just might find the answers you need.