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AMI Announces 2010-2011 Board of Trustees Officers

The Automotive Management Institute (AMI) has announced the recently elected board of trustees officers for 2010-2011:   Tony Passwater, Chair Tony Passwater, president of AEII, has worked in the collision industry since 1972. He comes from a third generation family in the collision repair business. During his involvement, he has worked and managed his family

ASA Announces Renewing and New Associate Members

The Automotive Service Association (ASA) announced many associate members have renewed their memberships and several new companies have joined ASA as associate members. Associate members renewing their ASA membership during the third quarter of 2008 include: 3M Automotive Aftermarket Division, Access Fleet, Airtex Products, American Impact Media Corp., Atlas Copco Compressors Inc., Auto Profit Masters,

AutocheX Awards to Honor Shops with Top CSI Scores

AutocheX, a Mitchell company, will honor collision repair facilites using the AutocheX service with customer satisfaction index (CSI) scores in the top 5 percent in the United States and Canada at its seventh annual Premier Achiever Awards ceremony at the International Autobody Congress and Exposition (NACE) in Las Vegas. The ceremony and reception will be

ASA Honors Member Achievements at “Celebration of Excellence”

The Automotive Service Association (ASA) held its annual “Celebration of Excellence” May 3 at the Hyatt Regency in Santa Clara, Calif. The special awards dinner honors the achievements of ASA members and its industry partners. Bill Haas, AAM, ASA’s vice president of education and training, hosted the program, which opened with the introduction of ASA’s

Itemizing Estimates: Where Do We STOP?

If you’ve been involved in this industry as long as (or longer than) I have, you may still remember the days when handwritten estimates were a way of life and computers and computerized estimating systems were still just Buck Rogers science fiction. Since estimates were handwritten back then, they were often as few lines as

Letters to the Editor

In Better Hands … Without Allstate. Thursday, Oct. 10 Hi Georgina! I think the October Issue might cause some excitement. I’ve had four phone calls in three days regarding the Allstate article [Oct., pg. 86]. Three of them told me the EXACT same thing happened to them. Two were from different states and one from

If You Build It: New Century Collision Center, Winchester, Va.

Name: New Century Collision Center Location: Winchester, Va. President: Bud Harlow Established: 2001 Shop Size: 32,000 square feet Number of Employees: 13 Average Repair Ticket: $1,457 In the collision repair industry since 1955, Bud Harlow has learned every aspect of the trade – from working as a line tech and a shop manager to being

Forget the Decoder Ring: CIECA’s EMS System

Because information providers are no longer considering encryption or licensing agreements to limit access of estimate data as it travels along the Internet from shop to insurer, the goal of CIECA’s EMS standard can finally be achieved: No more re-keying data. No matter what provider you use, the EMS system can format the estimate so when it gets to the insurer, it looks just how they wanted it.

Acquiring an Estimating System

Whether you’re going to purchase the preferred system of an insurer or the system you prefer, your new estimating system won’t do you a darn bit of good unless you know what you’re getting — and how to use it.

School Profile/Alfred State College

At Alfred State College (ASC) – a technical college in Western New York with a student body of 3,200 – an emphasis on work ethic and a real-world shop atmosphere combine to assure plenty of job opportunities for every graduate, including its autobody program grads.