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Scaring Off New Recruits

n on their business. Much to my encouragement, I’m seeing a slowly increasing trend toward addressing these issues by some of the best shops in country. And that’s good for this industry because a slowly rising tide lifts all boats. Scott Irwin – the BodyShop Business reader who asked about our industry’s viability – is

Seoul Survivor: Auto Body Repair Division of the World Skills Competition

Vo-Tech student Lee Geiger of Wisconsin will represent the United States in the auto body repair division of the World Skills competition this fall in South Korea. Here’s how this small-town student braved turbulent weather and showed he had the right stuff to take on the world.

In SOPs We Trust

Standard operating procedures could offer a body shop owner more freedom and the ability to attract new insurance business by creating ‘verifiable’ trust.