Consumer Rights Archives - BodyShop Business
VIDEO: Offering Winter Driving Tips to Customers, Presented by Honda

In this video, BodyShop Business Editor Jason Stahl discusses winter driving tips that shops can share with their customers to show they care and build trust.

VIDEO: OE-Approved Repairs, Presented by Honda

In this video, presented by Honda, BodyShop Business Editor Jason Stahl discusses consumers’ increasing awareness of having their vehicles repaired according to OE recommendations, and whether they’re entitled to an OE-approved repair.

Do Auto Body Shops Work for Consumers or Insurance Companies? – Part II

It’s important to understand the insurer’s limited role in the big picture of auto claims in order to fully know just who it is that collision repairers work for.

VIDEO: Consumer Collision Rights Awareness, Presented by Kia

BodyShop Business has debuted a new video presented by Kia that features BodyShop Business Editor Jason Stahl discussing hot trends and topics in the collision repair industry.

Collision Repair Guide Outlines Mississippi Consumers’ Rights When Dealing with Shops and Insurers

The Consumer’s Guide to Insurance and Auto Body Repair addresses what consumers should expect from their insurance carriers and body shops, how to choose a shop, and the different types of repair costs and warranties.