Collision Shop Success: Lessons Learned from COVID-19
These collision repairers found a way during the stress and disruption of 2020 to set themselves up for success in 2021.
Traits of a Successful Leader
Keep this advice from successful business leaders like Warren Buffett and Jim Loehr in mind as you strive to become a better leader.
Taming the Wild West: Westgate Auto Body
A bed and breakfast and a body shop? You better believe it. If you have a run-in with a buffalo, you can get your car fixed, a good night’s rest and then go check out Yellowstone National Park.
Getting Paid For Scanning: ‘The 800-Pound Gorilla’
As with any hot topic in collision repair, the discussion inevitably turns to the insurance industry.
In Challenging Times, Book Explores Why Some Collision Repairers Are ‘Crushing It’
In “The Secrets of America’s Greatest Body Shops,” Dave Luehr explains why now is the best time in history to be in the collision repair industry.
Management: Will the True Repair Professional Please Stand Up?
Be the expert and the professional you need to be. Don’t leave your future in someone else’s hands, and remember: occupant and vehicle safety should be the main concern.
Business: Open Your Eyes
Viewing your operation from the perspective of your customer can open your eyes to improvements you need to make.
Cover Story: What Does It Cost?
Knowing both your direct and overhead costs is key to improved profitability.
Sales and Marketing in the 21st Century
While commonplace sales and marketing strategies may still have their place in today’s MSO, they do not represent a large portion of the strategies necessary to succeed today.