For one collision repair shop owner, the scenic view out his front window was significantly altered when a Lexus, a daydreaming doctor and a little too much pressure on the gas pedal came together to “shatter” his afternoon.
Many shop owners contend that insurance adjusters steer work to DRP shops. To compete, you need to educate yourself so you can then educate potential customers.
Working to level the playing field between shops and insurers, Chicago attorney Patrick McGuire has created a program where he’s at the beck and call of shops in need of law advice. To the many shop owners he’s helped educate, McGuire is collision repair’s answer to Ann Landers.
Would you like to know how a Michigan body shop owner’s 8-year-old son doubled the facility’s profits? Here’s a hint. It involved a ramp, nine cars, a motorbike and “Ripley’s Believe It or Not.”
Because information providers are no longer considering encryption or licensing agreements to limit access of estimate data as it travels along the Internet from shop to insurer, the goal of CIECA’s EMS standard can finally be achieved: No more re-keying data. No matter what provider you use, the EMS system can format the estimate so when it gets to the insurer, it looks just how they wanted it.
When it comes to outrunning the cops on the highway, a wheelchair probably isn’t the best vehicle to use. (Note, BodyShop Business would never condone leading police on chase, unless of course you were being pursued by Sheriff Roscoe P. Coltrain, or you just didn’t want a ticket). But for an elderly man in London last November, being pulled over by the police meant not having to roll down his window.
Deciding to offer sprayed-on bedliners is more than a simple business decision. It requires some technical know-how. Which system is right for your shop? Which gun type is right for the system you choose? And which chemicals will mean quality jobs, satisfied customers and long-lasting color? All these are important questions if you intend to profit from this profit center.
Toyota claims that separating light and heavy repairs into two lines will increase shop productivity by 40 percent – but only if American techs can learn to work together as a team.
An Oregon body shop technician’s keen eye and decades of repair experience played a vital role in the apprehension of a driver responsible for the hit-and-run death of a 12-year-old girl. But it was more than knowledge of the job. It was his first-hand knowledge of knowing what it was like to lose a child.
He says he saw a UFO, he wears flip-flops and he used to drive a tow truck, but what does shop network-owner Erick Bickett have to say about computers, consolidation and Christmas?
This month, we conclude our series on Taiwanese aftermarket parts manufacturers with a look at Auto Parts Industrial, Ltd. and TYC, a division of the Tong Yang Group