Just Say “No”
Will shop owners tolerate a reduction of paint-time allowances?
Write Better Estimates
The estimate is the most important aspect of our business process. If an estimate is poorly written, it can wreak havoc on your shop and cost you a boatload of cash.
Sell your Estimate
If you’re not explaining your estimate to a consumer and preparing him for why your competitor’s estimate may be lower, you might as well not bother writing the estimate.
Return of the Red Tomato!
Starsky and Hutch – along with their famous Gran Torino – hit the big screen this month. Can this retro remake live up to its TV series roots? You decide. Return of the Red Tomato!
The Cynic’s Guide to Structural Repairs
After 30 years of working on critically wounded vehicles, I can safely say I’ve pretty much done it all when it comes to surgical frame and structure repairs. I can also safely say that timely, quality repairs can still be done in our time-and-labor-hostile environment.
Scion xB
Toyota’s got a new vehicle it hopes Gen Yers will go crazy for. Scion xB
Apathy
A massive segment of repairers – wallowing in yesteryear’s thinking and uninterested in learning anything new – are driving themselves out of business. Do you fit this description?
Putting the Industry to the Test
Are your technicians qualified to perform the jobs they are required to do in your shop?