The estimate is the most important aspect of our business process. If an estimate is poorly written, it can wreak havoc on your shop and cost you a boatload of cash.
If you’re not explaining your estimate to a consumer and preparing him for why your competitor’s estimate may be lower, you might as well not bother writing the estimate.
Starsky and Hutch – along with their famous Gran Torino – hit the big screen this month. Can this retro remake live up to its TV series roots? You decide. Return of the Red Tomato!
After 30 years of working on critically wounded vehicles, I can safely say I’ve pretty much done it all when it comes to surgical frame and structure repairs. I can also safely say that timely, quality repairs can still be done in our time-and-labor-hostile environment.
A massive segment of repairers – wallowing in yesteryear’s thinking and uninterested in learning anything new – are driving themselves out of business. Do you fit this description?
Are your technicians qualified to perform the jobs they are required to do in your shop?