November, 2000 Archives - BodyShop Business
Tapping Education and Training Sources

Here we go with another story on the technician shortage. But you may be surprised to learn that the tools you need to combat the problem are tools you already have – and tapping these sources for education and training can lead to a steady flow of qualified and loyal technicians.

Repairers to the Rescue: Charitable BodyShop Owners

Collecting food for the hungry and building homes for the homeless may not seem heroic compared to pulling a child from a burning building, but they are heroic – especially to the people on the receiving end of your charitable acts

Blending 201 – The Next Course

Gone are the days of vinyl tops, so quarter panels and roofs must form a continuous panel to blend. This means the clear should be applied over the entire area (if you use the method explained in Blending 101). It also means there’s an area for debate and disagreement between insurers and repairers.

What’s Up?

Your profits are…if you learn to upsell!

Point and Click for Parts

Buying crash parts online may save a lot of shops a lot of time. But as the Internet continues to grow and online parts dealers continue to pop up faster than long-lost cousins at a lottery winner’s mobile home, the question of whether or not the industry is ready remains. The technology seems to be there, but does that mean it’s a good idea?

Reader Question

Is a company legitimate if it’s willing to refer work at a 5 percent commission taken from the customer’s deductible?

Orange You Going to NACE?

Bound for Orlando – the land of oranges and overabundant family fun – NACE promises a jam-packed schedule of seminars and workshops that leaves little time for mousing around.

Building a Winning Team

Are the people who help you run your shop first-string or just benchwarmers? Choosing trustworthy and hard-working managers can make or break your shop’s progress and success. Does your team have what it takes to win in the competitive game of collision repair?

Ease Your Purchasing Pressure: the Impact of Compressed Air

The impact of compressed air on workflow and product quality is often overlooked. The bad news: Costly rework due to poor quality paint jobs and workflow interruptions due to inadequate air supply can increase cycle times, causing real monetary losses. The good news: You have complete control over your compressed air system.

Battling the Immoral Majority: Is It Worth It

Recently, a husband and wife team of shop owners were caught red-handed committing fraud. As they were led away wearing handcuffs, it seemed like an ending to a movie: Bad guys do bad things, bad guys get caught, bad guys get hauled off by the authorities. The end. Roll credits. But life doesn’t always imitate art. The reality is, the husband and wife team are back … back at it again … at the same location and with all their past direct-repair programs still in place.

The Insurance Consumer Advocate Network:

Individual drivers are, on average, only involved in an accident once every seven years. Such infrequent exposure to the collision repair process leads to a lot of questions.

Taking the Despair Out of Door Skin Repair

To make this often-dreaded task more appealing to techs – and more profitable to your shop – re-think door skin replacement during the estimating process. Then after writing an estimate that includes all the necessary procedures, enlist a few special techniques and tools to speed up the actual repair.