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Gerber Adds Virtual Assist Technology from Allstate

Allstate has announced that its Virtual Assist, a software that helps a body shop employee connect with an Allstate employee via real-time video, has been licensed for use by Gerber Collision & Glass.

Is it Legal for Insurers to Settle Losses for My Customers’ Vehicles?

Why doesn’t the DOI enforce the contract between the vehicle owner and the insurer? And how is it legal for insurers and DRP shops to settle losses for my customers’ vehicles?

Louisiana Bill Would Prohibit Photo Estimates

New legislation has been introduced in Louisiana that would require physical appraisals and that insurers disclose to their customers that they don’t have to submit photos in order to obtain an appraisal.

Axalta Celebrates Daylight Lamp Milestone

Axalta has announced that there are now 17,000 of its daylight lamps in use in the collision industry worldwide.

Four OEMs to Speak at HD Repair Forum

The HD Repair Forum announced that four commercial vehicle manufacturers have signed on to present at the event to be held April 2-3 at the Hilton Fort Worth in Forth Worth, Texas.

Claim Leader Renews Commitment to CIECA Standards

CIECA has announced that its corporate member Claim Leader has renewed its commitment to the organization and the CIECA standards.

Mitchell Industry Trends Report: Photo-Based Estimating Seeing Exponential Growth

Mitchell data shows a tenfold increase in insurer-administrated photo-based estimating from 2016 to 2017, with a corresponding drop in staff field inspections.

Mitchell Industry Trends Report: 10 Estimating Tips

In Mitchell’s latest 2018 Q3 Industry Trends report, an article titled “10 Tips Every Estimator Should Be Following” discusses the importance of creating a blueprint for collision repairs in making safe repairs.

CARSTAR Vendor Partners Host Interactive Expo for CARSTAR Franchise Partners

During the Momentum 2018 CARSTAR Conference in Calgary, Alberta, CARSTAR’s vendor partners hosted a trade show that gave franchise partners the opportunity to explore the latest collision repair technologies, solutions and resources offered through the CARSTAR program.

5 Biggest Body Shop Trends for Success

In the pages of “The Secrets of America’s Greatest Body Shops,” five trends for body shop success were revealed. Now, we go in depth on the biggest opportunities for independent collision repairers to differentiate themselves from the competition.