A Crash Course on Retrofits
As a collision repair specialist, air-conditioning service is part of your job. When your customers bring in their cars for repairs, you want to offer them all the services required.
Spraybooth Gadgets
Extras or gadgets can be added to almost everything sold these days. Even spraybooths.
Filling In the Details: Modern Plastic Fillers
Selecting and using modern plastic body fillers can be confusing – a myriad of products are offered by a myriad of manufacturers, each with its own recommended application procedures.
Speaking Their Language: Female Customers
Understand your female customers and you’ll not only make the repair process less intimidating, you’ll gain their loyalty, too
Starting Over
Russ Manley and his father, Ron, have run Manley and Son Auto Body and Paint in Forsyth, Mo., for 34 years. In the early years, custom work was the bread and butter for the shop, but because of poor work conditions, paint jobs that went wrong were as prevalent as the ones that went right.
Overcoming Roadblocks
Three men – Bob Anderson, Jerry Kottschade and Joe Sanders – have devoted a great deal of time over the years to assume positions of leadership within their chosen field.
Technology as a Marketing Tool
As a shop owner, you want state-of-the-art diagnostic and repair equipment to help you provide your customers with high-quality, cost-effective, efficient repairs. The value of advanced technology here is obvious.
Like a Rock: Southwest Collision of Alsip, Ill.
Ask anyone in the collision-repair business in suburban Chicago about the work and reputation of Southwest Collision of Alsip, Ill., and the adjectives they’ll use can be
summarized in two words – rock solid.
Straightening Modern Metal: Using Heat
Using heat to facilitate the straightening of a modern automobile or light truck is very tempting.
Is High-Tech Worth the Cost?
When computerized measuring systems first became available, most shop owners considered them luxuries that only the biggest, busiest and best shops could afford.