Cater to What Your Customers Care About on Your Website
Customers don’t care about your claims of great customer service or your trust and integrity. What they do care about is how attentive you are to their needs.
Martin Senour Announces Fourth Quarter Training Schedule
Courses will focus on sustainable operations from both a business and technical application standpoint.
Sherwin-Williams Announces Fourth Quarter Training Courses
Participants will learn through a combination of classroom, digital and hands-on settings at various Sherwin-Williams Automotive Finishes training centers.
Do You Have to be a Certified Mercedes-Benz Shop to Work on New Mercedes-Benz Vehicles?
We sometimes will get a new Mercedes-Benz vehicle in the shop. Do we have to be certified to attempt repairs on it?
AMI to Honor 20th Class of Graduates During Industry Week 2014
Ceremony will be part of new week featuring I-CAR, NACE, CIC and CARS in Detroit.
What Do I Need to Start Doing Aluminum Repair in My Shop?
We are thinking of adding aluminum repair to our shop. How hard is it to add this to an existing shop regarding the “clean” area? Do I need a special booth? Because I really don’t have any extra space.
UTI Instructor Becomes First Person Ever to Complete Every Chief Training Course
Randolph McGinty has taken eight Chief University classes over last 10 years at UTI’s Houston campus.
Glass Mechanix Solutions to Host ‘Perfect Repair Challenge’ at ASRW 2013
Showgoers can win a variety of prizes by repairing windshield damage on the show floor.
North Carolina Body Shop Wins Short-Pay Arbitration Against Nationwide
K&M Collision wins $2,506.98 on behalf of customer for underpayment of reasonable and necessary repair costs.
CARSTAR Leadership Addresses PartsTrader, Other Issues
CARSTAR executives spoke to the media on pressing issues in the collision repair industry today.