CARSTAR Names New Vice President of Service and Operations
Dean Fisher, 2012 CARSTAR Franchisee of the Year, will lead MSO’s field service team.
CAPA Adds Requirements for Materials Used in Plastic Parts
New parts submitted for CAPA Certification will have to comply with specific requirements to identify the type of plastic used to make the parts.
The Secret to Great CSI
Micromanage the customer’s experience and you’ll boost your CSI scores, as well as improve customer service and retention.
Nissan Debuts Advanced Paint Plant
Automaker says Smyrna, Tenn.-based plant sets new standards for quality, efficiency and environmental impacts.
PPG Distributor Development Program Reaches 10,000-Student Milestone
Participation benchmark reached on Dec. 4, 2012, at PPG’s Excellence in Distribution Management class held in Orlando.
Shop Profile: Global Collision
By referring to customers as “patients” and offering them a “Ford to Ferrari” experience, Global Collision sets itself apart from the competition.
Two Northern California MSOs Merge Operations
Golden State Collision Centers and Bodycraft Collision Centers will have 19 stores and a new name.
Sherwin-Williams Releases 2013 First Quarter Training Schedule
Sherwin-Williams Automotive Finishes announced its training sessions designed to help automotive collision professionals in the first quarter of 2013. These upcoming business-building and production-excellence courses are being provided through classroom, Web and hands-on settings at numerous Sherwin-Williams Automotive Finishes training centers located in metropolitan areas across the United States and Canada. The classes are designed
CAPA Expands Lighting Standards
New testing requirements cover electric motors, actuators and high intensity discharge lamps.
Mitchell RepairCenter ToolStore Partners with Car-Part Pro
Mitchell has announced a new technology integration with Car-Part.com as a partner in the RepairCenter ToolStore, making it possible for body shops to search for "green" parts in the Car-Part Pro marketplace directly from the RepairCenter Workspace. The Car-Part Pro value-added marketplace, designed for body shops and insurance appraisers, is now integrated into RepairCenter through