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The Jury’s In: Save their Deductibles?

They come in all shapes and sizes, but their goal is the same: They want you to save their deductible. Thirty years ago, deductibles didn’t seem to be such a big deal. In fact, 30 years ago, some insurance companies actually wrote policies with zero deductibles. In the late 1960s, I was an apprentice in

Aluminum Is Coming

Conceptions and Misconceptions

What’s Diminished Value Mean To You

As contentious an issue as diminished value (DV) has become in the insurance and repair industries, there’s a quiet revolution taking place in the claims business. Once limited to the owners of exotic cars, DV is now a phrase on the lips of ordinary people with damaged grocery-go-getters. And this flood of inquiries to claims

A Streetrod Named Desire

Hot rods earned their infamous reputation thanks to youngsters (or hellraisers, as respectable, law-abiding folk used to call them) who thought any place was a good place to race. But the love of street rodding goes deeper than fast cars, grudge races and pink slips. It’s more about preserving the past and never forgetting where we came from.

Restyle Your Business: Offering Restyle Products

In 1999, retail sales of specialty equipment products totaled $23.24 billion. You can funnel some of that cash into your own pocket by offering restyle products – from fender flares to floor mats to grille guards – in addition to the collision work you do now.

Live From Motor City: The 2000 North American International Auto Show (NAIAS)

With our press badges in hand and our cameras poised, we scoured the North American International Auto Show in search of the world’s coolest concept cars. Ever seen a Bugatti Veyron or a Mercedes-Benz SLA? We have — and we have pictures to prove it!

You Can Look, But You Can’t Have: 1999 Concept Cars

Out-of-this-world objects were sighted in Detroit, where dozens of futuristic concept cars landed at the 1999 North American International Auto Show.