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Paint-Shop Smarts

To increase production in the paint shop, you can do one of two things: Buy more equipment – the object here being to do more work in the same time period by mechanizing
the task. Or, you can produce more by better utilizing your present facility and equipment – the old “work smarter not harder”
school of thought.

Negotiating with an Insurance Adjuster

Regardless of where the majority of your business comes from, one fact of life of owning a collision-repair shop is having to negotiate with an insurance adjuster.

Overcoming Roadblocks

Three men – Bob Anderson, Jerry Kottschade and Joe Sanders – have devoted a great deal of time over the years to assume positions of leadership within their chosen field.

Keep It Separate: Business and Personal Income

It’s been said that it’s best not to mix business with pleasure – and this is especially true when it comes to Uncle Sam. According to the Internal Revenue Service, business and personal income should always remain apart.

Technology as a Marketing Tool

As a shop owner, you want state-of-the-art diagnostic and repair equipment to help you provide your customers with high-quality, cost-effective, efficient repairs. The value of advanced technology here is obvious.

Like a Rock: Southwest Collision of Alsip, Ill.

Ask anyone in the collision-repair business in suburban Chicago about the work and reputation of Southwest Collision of Alsip, Ill., and the adjectives they’ll use can be
summarized in two words – rock solid.

Analyzing Collision Damage: Estimates

Writing estimates can easily make or break a collision-repair shop’s business. The estimate is more than a financial barometer for the customer and insurance company –
it’s the first step in the repair process.

Straightening Modern Metal: Using Heat

Using heat to facilitate the straightening of a modern automobile or light truck is very tempting.

Is High-Tech Worth the Cost?

When computerized measuring systems first became available, most shop owners considered them luxuries that only the biggest, busiest and best shops could afford.

Shop Forum/Addressing Aftermarket Parts

Some collision-repair specialists don’t mind using aftermarket parts, some do. For those who do mind, how do they deal with having to use them when an insurance company says
so?