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The Heat Is On

The use of heat to dry paint is a hot topic these days.

Community Spirit

There’s plenty of opportunity for you to boost your shop’s image, gain customer loyalty and contribute to the welfare of the community.

From Wreck to Right

It’s a dark stormy night. You realize that you’ve strayed from the main paved road and are now traveling down a gravel one. The road is soft. Your vehicle isn’t handling well. It’s raining so hard that the car’s windshield wipers can’t keep up, and the ditches on both sides of the road are very

Among the Elite

Name: Elite Auto Painting and Body Repair Location: Modesto, Calif. Owner: Moises Martinez Established: 1994 Square Footage: 18,000 Number of Employees: 16 Repair Volume: 120 to 140 vehicles per month Average Repair Ticket: $2,100 Making good decisions has become a habit for Moises Martinez. Start with the 34-year-old’s decision to open his own shop after

The Invisible Repair

Bringing a collision-damaged car back to preaccident condition in a fast, quality-oriented manner while still making a reasonable profit is the goal of every modern body shop today.

Protecting the Health of Your Business

They go hand in hand – the health and well-being of a small-business owner are essential to the health and well-being of the small business.

Aftermarket Crash Parts vs. OE

Some people view the aftermarket crash parts vs. OE parts debate as a war, with the sides being the collision repair industry (wearing the armor of the OEMs) battling the insurance
industry (sporting aftermarket armor).

Singin’ the Blues in Montana: Blue Body Paint

Name: Blue Body & Paint Location: Billings, Mont. Owner: Delane Langton Established: 1989 Square Footage: 4,320 Number of Employees: Two Repair Volume: 10 per month (collision) Average Repair Ticket: $2,000 Delane Langton has the blues. It’s not that he’s sad … it’s just that, well … he likes the color! All of his cars are

Streets of Gold: Shurway AutoCenter Ltd.

Name: Shurway AutoCenter Ltd. Location: Brooklyn, N.Y. Owner: Giovanni "John" Scarfo Established: 1981 Square Footage: 17,500 Number of Employees: 20 Repair Volume: 150 cars per month When the first immigrants arrived at Ellis Island, they believed the streets of America were paved with gold. Obviously, they weren’t truly paved in a precious metal. But, to

Buffing and Polishing

Everywhere you turn, it seems another vendor has a “new and improved” solution to the art of polishing an automotive paint finish. However, buffing and polishing are
skills that can improve dramatically with plain old practice.