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Single Mother of Two Receives Refurbished Buick from Zara’s Collision

A single mother of two who was once homeless was given help in balancing family obligations and work just in time for Christmas by Springfield, Ill.-based Zara’s Collision Center. Katherine Cutler, along with daughter Nakisha, 3, and son Isaiah, 2, were presented a completely refurbished 1998 Buick Regal and other gifts at a Dec. 9

Employee Retention is Key to Continued Success

Companies that build and maintain a superior workforce will have a long-term competitive advantage in their marketplaces. Here are some strategies for doing just that.

STRANGE BUT TRUE: Callused Hands Save Body Shop Owner in Alligator Attack

Joseph Cannistra, who owns JVC Collision Pros in Tampa, Fla., says that softer hands wouldn’t have fared as well as his work-hardened hands did after a 5-foot alligator attacked him early Sunday morning. Just after midnight Sunday, Cannistra was out in his dimly lit yard trying to round up his dog Zeus, who bolted from

I-CAR Education Foundation Announces First Industry Leadership Circle Member of 2009

Hi-Tech Collision & Glass Centers is the first business in 2009 to join the I-CAR Education Foundation’s Industry Leadership Circle through their donation to the Collision Repair Education Campaign. The Industry Leadership Circle distinguishes companies who annually donate above a certain amount, which is dependant on the donor’s industry segment. Hi-Tech Collision & Glass Centers,

AkzoNobel Benevolence Program Providing 60 Families with Transportation

Fifty-four collision centers across the United States and Canada will provide transportation to 60 needy families during the 10th annual AkzoNobel Acoat selected National Benevolence Program to be held Dec. 8 through 15. The Benevolence Program is a community service effort sponsored by AkzoNobel and conducted by collision repair centers that are members of the

The Joke’s On You at Smiley’s

Jeff Smiley usually has a fake grin on his face as he walks around his shop in New Castle, Ind. But it’s not the typical fake grin worn by someone who’s trying to look happy when he’s really pissed. Rather, it’s a “smile-on-a-stick” prop, one of several hundred gag gifts he has collected over the

LKQ to Host Open Houses in Stockton, California

The LKQ and Keystone facilities in Stockton, Calif., will host open houses June 20-21, 2008 from 10 a.m. to 5 p.m. at 2041 Navy Drive and 1627 Army Court to show their appreciation for past business and welcome all new customers as well. A free shuttle bus will be available to take guests between the

Build a Better Mousetrap, and the World Will Beat a Path to Your Door

7 strategies for quality-driven shops to maintain profitability in a marketplace fixated on “fast” and “cheap.”

The Jury’s In: An Epiphany

After getting out of jury duty, I had a epiphany: I’m an idiot. Reasonable people like me and you) should serve on juries. If insurers didn’t pay out millions to attorneys and “victims,” maybe – just maybe – they wouldn’t nickel and dime shops so much. Every now and then, all the bits and pieces

‘I Ran to Fight for the Little Guy’

Richard “Rick” Impallaria of the Maryland House of Delegates.