How Feds Dodged the Consent Decree in ’93
A group of shop owners – armed with reams of documentation and the 1963 Consent Decree – visited the Department of Justice in ’93 to provide what they considered proof of insurance industry wrongdoing. For whatever reasons, the DOJ dismissed their allegations, sweeping the Decree back under the rug. But how long can the dirt remain hidden?
Do Your Job and Get Paid for It: Estimating
Too many shops aren’t getting compensated for the repair procedures they perform because they fail to itemize them on their estimates. How can you be sure you get paid for all the work you do? Become familiar with your estimating system P-pages.
Orange You Going to NACE?
Bound for Orlando – the land of oranges and overabundant family fun – NACE promises a jam-packed schedule of seminars and workshops that leaves little time for mousing around.
Trained to Win
Training can teach your staff to be more productive, more loyal and more responsive to customers – making your shop more profitable and your job much easier. Why, then, do collision repair shop owners – and other American business owners – commit such little money to such a big issue?
Cool Route for Creating Profits: A/C Repairs
Repairing air conditioning systems as a profit center can be quite rewarding — provided you’re quite knowledgeable when it comes to systems, environmental concerns and government regulations. Otherwise, you may be cooling your heels in an empty shop.
Masking at High Speeds
When it comes to masking, plenty of products are available to get the job done economically. But because labor time is the most expensive component, the trick is to find a combination of products that effectively protect the car while allowing you to cover and uncover the vehicle in the least amount of time.
Antitrust in Insurer- Repairer Business Relations
‘Antitrust’ is spoken of frequently in the collision repair industry but is still often
misunderstood. Here’s a clear definition of what it is and how it relates to insurer- repairer business relations.
It’s Showtime, Baby
You can ‘bet’ that the 25th annual NACE show will offer plenty of business opportunities, not
to mention a little fun.
Life in the Fast Lane
The latest industry buzzwords — speed lanes, cycle times, process efficiency — all focus on repairing cars faster. Fast is hot; slow is not. As we ring in the new millennium, we may also be ringing in the era of rapid repairs.
Guilty! State Farm to Pay $1.19 Billion
When the jury for the aftermarket parts trial against State Farm awarded the plaintiffs $456 million and the judge ruled the insurance giant committed fraud and awarded the plaintiffs an additional $730 million, some people cheered, some people jeered and others shed tears. But how will all this ultimately affect consumers — and repairers?