IGA Speaker Smith Calls Steering ‘Deceptive Referral’
Automotive repair lobbyist Bob "Cowboy" Smith of Storm Appraisal and Management Services Inc. introduced attendees of the recent Independent Glass Association (IGA) Annual Conference to a new term: deceptive referrals. “Steering is a deceptive referral,” he said. “I don’t like to use [the word ‘steering’] because when you talk to legislators and you say the
I-CAR, AMI Approve PPG MVP Business Development Training
PPG has announced that the MVP Business Development Training Series was recently approved for inclusion in both the I-CAR Industry Training Alliance and the Automotive Management Institute (AMI). The MVP Business Development Series includes courses that encompass all aspects of managing a profitable collision repair business, from marketing and estimating to administration and production. The
Independent Glass Association to Introduce Anti-Steering Comic Book
Are there any artistically gifted collision repairers out there? Please, we need your help! It looks like our industry could take a cue from the Independent Glass Association (IGA), which will debut a comic book called “Don’t Get Steered” at the 2008 Annual Conference and Auto Glass Show in Las Vegas next month. Apparently, the
DCR Systems Makes Lean Process Available to All Through Licensing
It’s official: “Lean” has been licensed. Ohio-based DCR Systems, a company that provides turnkey collision repair operations to dealerships, has launched a new company, DCR Intellectual Property Company, that will license the lean production system used in DCR facilities. “Over the past three years, as DCR Systems has experienced proof-of-concept of our collision repair model
Squeeze NACE Dry
Trade shows are kind of a microcosm of life in general these days. Everybody’s busy, busy, busy. If you’re not talking to old friends, you’re viewing a product demonstration on the show floor or attending an educational seminar. Blink and you miss it. It’s just the way it goes.
Antitrust
‘Antitrust’ is spoken of frequently in the collision repair industry but is still often
misunderstood. Here’s a clear definition of what it is and how it relates to insurer- repairer business relations.
It’s Showtime, Baby: The 25th Annual NACE Show
You can ‘bet’ that the 25th annual NACE show will offer plenty of business opportunities, not to mention a little fun.
Change is in the Air: Solvent-Based Paint to Waterborne Paint
Sooner, rather than later, it’s predicted the industry will transition from solvent-based paint to waterborne paint. And, as would be expected, there will be the usual amount of resistance and backlash. However, many in the industry are already embracing waterborne technology, whether forced by government regulation or of their own volition, and these pacesetters will
Viva Las Vegas
The 24th annual NACE show brings an opportunity to explore 2,000 trade show booths, further your education, hang out with friends and maybe wake up with an empty wallet and an unwanted tattoo.
Even ‘Know It Alls’ Need Training
Take it from a reformed Mr. Know-It-All: You don’t know what you don’t know — so training is vital to staying ahead in an ever-changing industry.