The Unofficial Collision Repair Dictionary
Many terms are used every day at our shops, but their true meanings are often muddled by the craziness of our business. A quick check of the dictionary can get us back on track.
It’s Showtime, Baby: The 25th Annual NACE Show
You can ‘bet’ that the 25th annual NACE show will offer plenty of business opportunities, not to mention a little fun.
Would Your Work Pass an Auto Safety Expert’s Test?
Many post-repair inspectors are finding that collision repair shops’ work isn’t up to snuff. And that can lead to a liability nightmare, not to mention the end of their businesses.
Don’t Leave Dollars on the Table: Total Losses
Total losses are often regarded as a loss to a body shop. But the fact is the loss is your customers’ and doesn’t have to be borne in any sense by your business.
Repairing Liftgate for ’02-’06 Trailblazers and Envoys
A valued customer has just returned her 2005 Chevrolet Trailblazer to your shop with concerns about the way the rear tailgate is opening and closing. Recently, your shop repaired a large dent in the tailgate and performed the necessary steps to refinish and reassemble it properly. As you inspect the vehicle, you notice that there
Are You Maxed Out?
Can a business ever max out on efficiency?
We’re Here to Serve
As an editor of a trade magazine, you do more than just write articles and edit copy. You also serve as a sympathetic ear to readers who call in and want to discuss problems they’re having with their businesses. But hopefully you’re not just offering emotional support but rather, coming up with real solutions that
Change is in the Air: Solvent-Based Paint to Waterborne Paint
Sooner, rather than later, it’s predicted the industry will transition from solvent-based paint to waterborne paint. And, as would be expected, there will be the usual amount of resistance and backlash. However, many in the industry are already embracing waterborne technology, whether forced by government regulation or of their own volition, and these pacesetters will
Make Way for Waterborne
The use of waterborne paint by body shops will soon be mandated in California’s South Coast Air Quality Management District. The technology is likely to reach everyone some day, so here’s what you need to know.