The Case of the Disappearing Tech
The talk about the lack of the human resources in this industry.
Never Lose Sight of the Goal
Giving away business? In today’s competitive and consolidating marketplace, how could such a thing happen?
All In a State Over Allstate
Dear Georgina, After reading your Editor’s Notes in the current issue (June 2001, “All in a State Over Allstate”), I felt compelled to share what we’ve done concerning Allstate. On Feb. 14, 2001, we had a meeting with our Allstate DRP representative. Her boss was also invited but didn’t come to the meeting. Our agenda
The Jury’s Still Out: the Debate about Aftermarket Crash Parts
Two years after the landmark $1.2 billion State Farm class-action verdict, the debate about aftermarket crash parts still rages. What does the future hold for these OE counterparts? If you thought the controversy ended when the verdict came down, think again.
Brushing Up on Paint Basics
Whether your paint technicians have been with you two months or 20 years, a quick refresher course on the foundations of paint mixing and application is always time well spent.
The Name’s Bond… Adhesive Bond
Is adhesive bonding the right procedure for the job at hand? Is it recommended by the OEM? Until you’re sure of the answers to these – and other – vitally important questions, put down the adhesive and step away from the vehicle.
The Magic Behind Making a Manager
“Working together is the most important thing we do. To accomplish this, you need good management. How can you find and groom a shop manager who’ll foster teamwork and create a productive environment?” – Brandon Mitchell, assistant shop manager, Elliott Chevrolet, Athens, Texas
Personnel Profile
That was then … An unthinkable thing happened on Jan. 14, 1914: Henry Ford had the audacity to raise Ford Motor Company’s minimum wage to $5 a day – and then, as if that weren’t enough, he allocated $10 million of the $25 million in company profits for his workers. This will ruin the industry,
Why No One Wants Smart Kids to Become Repairers
“Why do our best students get pushed to go to college when we know that only 25 percent of all college graduates go on to employment in their field? Meanwhile, trades are overlooked. How can the collision industry compete with white collar, high-tech industries?” – Dan McClellan, autobody instructor, Great Johnstown Vocational Technical School, Johnstown, Pa
More Brains, Less Brawn: Straightening a Vehicle
Brute force isn’t necessary to straighten a vehicle. Still, techs like to flex their muscles rather than use their brains to get the job done.
