My Girlfriend’s Gonna Kill Me: “I’m Ben Affleck”
It was a cold, wintry day in December 1997 – that awful week between Christmas and New Years. (You know how it is. Tons of work to get through the shop in a short week.) It was about 4:30 on a Friday afternoon, and we were having one heck of a snowstorm. In fact, this
DRPs: Don’t Go Away Mad, Just Go Away
Since so many changes are taking place on the repairer-insurer-consumer horizon, all anyone can do is speculate about the future. Not being a betting man (I’ve never even bought a lotto ticket), I’d venture that the answers to Bill O’Keefe’s questions might be “yes” and “no”–but not necessarily in that order. At a recent NACE,
PCers Run Amuck
Re-repairs vs. ongoing repairs.
A Streetrod Named Desire
Hot rods earned their infamous reputation thanks to youngsters (or hellraisers, as respectable, law-abiding folk used to call them) who thought any place was a good place to race. But the love of street rodding goes deeper than fast cars, grudge races and pink slips. It’s more about preserving the past and never forgetting where we came from.
Why DRPs are Unprofitable for UK Bodyshops
Market facts & business information.
Drop That Stone and Step Away From the House
As I stood at an industry function, chatting with a shop owner and his wife, I was only half listening until … the shop owner took a sip of his third (maybe fourth?) rum and Coke, started talking and couldn’t shut up. He told me all about how shops in his area – including his
Forget the Decoder Ring: CIECA’s EMS System
Because information providers are no longer considering encryption or licensing agreements to limit access of estimate data as it travels along the Internet from shop to insurer, the goal of CIECA’s EMS standard can finally be achieved: No more re-keying data. No matter what provider you use, the EMS system can format the estimate so when it gets to the insurer, it looks just how they wanted it.
From Tow Truck Drives to Computer Drives
He says he saw a UFO, he wears flip-flops and he used to drive a tow truck, but what does shop network-owner Erick Bickett have to say about computers, consolidation and Christmas?
You’re Gonna Need a Bigger Stocking
The 2001 Chrysler PT Cruiser.
7 Ways to Save Money on Materials
‘Tis the season to spend money on gifts for family and friends. No money, you say? You need a Christmas miracle? You don’t need a jolly old elf with eight tiny reindeer to reduce your expenditure for paint and materials. In fact, if you follow these seven proven steps, you’ll be stuffing stockings with increased profits.