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Conquering New Heights

Successful people – whether they be plumbers, presidents, pediatricians or you – have certain traits that allow them to conquer new heights.

Working Magic: Paintless Dent Repair (PDR)

PDR is only as good as the operator on the other end of the pry tool.

Loading Up the Truck: Changing Your Location

Have you ever thought of moving your shop? Are you contemplating a move now?

Explaining the Choices

It would be hard to name another product category in our industry that has more vendors than compounds, polishes and waxes.

Finders Keepers: Qualified Technicians

With a shortage of qualified technicians plaguing the industry, shop owners are asking, “Where’s the best place to find my next employee?” The answer: in your own back yard.

Get Involved: SAE

A new organization called the Service Technician Society (STS) is being formed for people who make their living fixing and maintaining vehicles.

Learning to Learn

If you would say to the typical collision-shop owner or technician, “You can have anything you want to improve shop productivity”, what do you suppose the most common answer would be? Chances are, it would focus on some new technological advance in equipment or tools.

Criminal Cars and the Caped Crusader…Take One!

Holy high tech, Batman," says Robin, as the bad guy’s getaway car releases a slippery liquid onto the pavement. "To the Batmobile," the Caped Crusader yells over his shoulder, slipping and falling on the greasy spray, knocking himself unconscious. Robin tugs and tugs, but because Batman’s outfit is so tight, he can’t get the Batmobile

Lining Their Pockets with Profits: Profit Centers

With rising competition and declining profits, many collision-repair shops are adding profit centers to boost their sales.

Productivity Feeds Growth: Zara’s Collision Center

Ahhhh! The smell of a smoldering steak … The air is filled with its spicy aroma … You’re getting hungry, very hungry, aren’t you? This isn’t the description of a favorite restaurant or a backyard feast, but instead, of a once-a-month lunch at Zara’s Collision Center in Springfield, Ill.