Damaged Goods
Fact: Consumers won’t pay as much for a vehicle that’s been wrecked and repaired as they will for a vehicle that’s never been in an accident. This market condition – or stigma as some like to call it – diminishes the vehicle in value, regardless of how expertly repaired it may have been.
You’re In Better Hands Without Allstate
Our 18-year relationship with Allstate as a PRO shop ended after their demands became unrealistic. Could we survive, considering Allstate was 30 percent of our business?
Is the Industry Suffering from Widespread Billing Fraud and Repair Defects
Editor’s Note: Some background: In 2000, California’s Department of Consumer Affairs, Bureau of Automotive Repair (BAR) launched an Autobody Inspection Program after Gov. Gray Davis signed legislation (2000-S.B. 1988) requiring the BAR to conduct a pilot program to determine the extent of autobody fraud in the state and to then recommend solutions to the legislature.
Why Won’t They Pay Me
Over the years shop operators have learned to write estimates with strict adherence to estimating guides and P-pages. In our attempts to play by the rules, we’ve written for every task we perform in order to get paid properly. But what do we do when insurance companies simply refuse to pay for what we know
The Case of the Disappearing Tech
The talk about the lack of the human resources in this industry.
Are You Certifiable
SEMA is helping accessory installers and techs get national recognition for their know-how and make themselves more marketable through its installer certification program. The tests include electric sunroofs, body exterior components, leather interiors and roof treatments.
Vehicle Repair Nightmare: What Were the OEMs Thinking?
Technical feature by Toyota Motor Sales U.S.A.: The OEMs are working to make vehicles easier to repair – but it’s not an easy undertaking.
Nature Vs. Nurture
Highly skilled technicians – Is it all in the genes or does training help?
www.ccar-greenlink.org
By now most of you probably realize you need to comply with EPA regulations to keep you and your body shop out of trouble. And though not everyone is gallantly fighting to save the great Planet Earth from turmoil (those of you who are, however, keep up the good work), almost all of you are
Las Vegas or Bust: NACE 2001
NACE 2001 hits the jackpot with a solid line-up of seminars, a new action demonstration arena and entertainment by comedian Jay Leno.